--- title: ILS Maintenance – U.S. Customs and Border Protection | Due Oct 27, 2026 - MatchAwards description: ILS Maintenance. U.S. Customs and Border Protection. Solicitation ILSMaintenance. NAICS 811210 - Electronic and Precision Equipment Repair and Maintenance. Total small business set-aside. Deadline 2026-10-27. This public posting is for informational, planning, and market research purposes only... canonical: https://matchawards.com/us_customs_and_border_protection/posts/117475447765630101 og:image: https://matchawards.com/home_logo.png og:image:width: 130 og:image:height: 130 twitter:card: MatchAwards.com twitter:image: https://matchawards.com/home_logo.png og:site_name: MatchAwards og:type: article og:title: ILS Maintenance – U.S. Customs and Border Protection | Due Oct 27, 2026 og:url: https://matchawards.com/us_customs_and_border_protection/posts/117475447765630101 og:description: ILS Maintenance. U.S. Customs and Border Protection. Solicitation ILSMaintenance. NAICS 811210 - Electronic and Precision Equipment Repair and Maintenance. Total small business set-aside. Deadline 2026-10-27. This public posting is for informational, planning, and market research purposes only... og:image: https://matchawards.com/system/accounts/avatars/000/000/102/original/6a0d0c95f96dbd9f.png?1639058602 og:image:width: 120 og:image:height: 120 twitter:card: summary --- # ILS Maintenance Agency [U.S. Customs and Border Protection](/us%5Fcustoms%5Fand%5Fborder%5Fprotection) Office WASHINGTON, USA Notice type Sources Sought Solicitation number ILSMaintenance NAICS [811210 - Electronic and Precision Equipment Repair and Maintenance](/groups/1257) PSC J059 - MAINT/REPAIR/REBUILD OF EQUIPMENT- ELECTRICAL AND ELECTRONIC EQUIPMENT COMPONENTS Category [Facility Related Services (4.4)](/categories/facilities-and-construction/facility-related-services) Set-aside [Total Small Business Set-Aside (FAR 19.5)](/contracts/small-business) Posted 2026-10-20 Deadline 2026-10-27 Place of performance UNITED STATES ## Description This public posting is for informational, planning, and market research purposes only and constitutes a Request for Information (RFI) and a Sources Sought Request (SSR) only for United States, Department of Homeland Security (DHS), Customs and Border Protection (CBP). This announcement does not constitute a commitment, implied or otherwise that a solicitation or procurement will be issued. This is not a solicitation, Request for Proposal (RFP), or Invitation for Bids (IFB). No reimbursement will be made for any costs associated with providing information in response to this announcement or any follow-up information requests. No questions will be addressed at this time. As a component of the United States (U.S.) Department of Homeland Security (DHS), Customs and Border Protection (CBP) is responsible for protecting our Nation’s borders in order to prevent terrorists and terrorist weapons from entering the U.S. while facilitating the flow of legitimate trade and travel. CBP is also responsible for apprehending individuals attempting to enter the U.S. illegally; stemming the flow of drugs and other contraband; protecting our agricultural and economic interests from harmful pests and diseases; protecting American business from theft of their intellectual property; and regulating and facilitating international trade, collecting import duties, and enforcing U.S. trade laws. In support of this responsibility CBP has implemented and deployed numerous technology systems across the U.S. and internationally that require systems administration and maintenance services. ILD manages a 24/7 Maintenance Dispatch Center for maintenance activities. The Maintenance Dispatch Center (MDC) initially responds to service calls from the numerous CBP sites. The Maintenance Dispatch Center staff record the calls for service in the CBP databases ServiceNow and Integrated Logistics Support System, i.e., MAXIMO). Maintenance Dispatch Center staff issue requests for repair or maintenance services to the Contractor in the form of a Work Order (WO) that initiates the maintenance request. The Contractor responds to the CBP sites, effects repair or completes maintenance actions, and provides periodic status updates and Work Completion Forms (WCF) to the Maintenance Dispatch Center based on the provided requirements contained in this Performance Work Statement. ## Attachments * [Attachment 1](https://sam.gov/api/prod/opps/v3/opportunities/resources/files/1225e1b15f124dcda10ac137f7a40da8/download) * [Attachment 2](https://sam.gov/api/prod/opps/v3/opportunities/resources/files/6ca1b188f87e45a68560e79033ef7cda/download) * [Attachment 3](https://sam.gov/api/prod/opps/v3/opportunities/resources/files/f5fb4af48f6b4f1daf39ebf7d4578f49/download) ## Contacts * John Marschall Email and phone are in the source notice. [Source notice](https://sam.gov/workspace/contract/opp/c9220ed1ae3a4c71a911d8b96d39c0e2/view) ```json {"@context":"https://schema.org","@type":"Demand","name":"ILS Maintenance","description":"This public posting is for informational, planning, and market research purposes only and constitutes a Request for Information (RFI) and a Sources Sought Request (SSR) only for United States, Department of Homeland Security (DHS), Customs and Border Protection (CBP). This announcement does not constitute a commitment, implied or otherwise that a solicitation or procurement will be issued. This is not a solicitation, Request for Proposal (RFP), or Invitation for Bids (IFB). No reimbursement will be made for any costs associated with providing information in response to this announcement or any follow-up information requests. No questions will be addressed at this time. As a component of the United States (U.S.) Department of Homeland Security (DHS), Customs and Border Protection (CBP) is responsible for protecting our Nation’s borders in order to prevent terrorists and terrorist weapons from entering the U.S. while facilitating the flow of legitimate trade and travel. CBP is also responsible for apprehending individuals attempting to enter the U.S. illegally; stemming the flow of drugs and other contraband; protecting our agricultural and economic interests from harmful pests and diseases; protecting American business from theft of their intellectual property; and regulating and facilitating international trade, collecting import duties, and enforcing U.S. trade laws. In support of this responsibility CBP has implemented and deployed numerous technology systems across the U.S. and internationally that require systems administration and maintenance services. ILD manages a 24/7 Maintenance Dispatch Center for maintenance activities. The Maintenance Dispatch Center (MDC) initially responds to service calls from the numerous CBP sites. The Maintenance Dispatch Center staff record the calls for service in the CBP databases ServiceNow and Integrated Logistics Support System, i.e., MAXIMO). Maintenance Dispatch Center staff issue requests for repair or maintenance services to the Contractor in the form of a Work Order (WO) that initiates the maintenance request. The Contractor responds to the CBP sites, effects repair or completes maintenance actions, and provides periodic status updates and Work Completion Forms (WCF) to the Maintenance Dispatch Center based on the provided requirements contained in this Performance Work Statement.","url":"https://matchawards.com/us_customs_and_border_protection/posts/117475447765630101","identifier":"ILSMaintenance","category":"811210 - Electronic and Precision Equipment Repair and Maintenance","additionalProperty":[{"@type":"PropertyValue","propertyID":"PSC","name":"PSC","value":"J059 - MAINT/REPAIR/REBUILD OF EQUIPMENT- ELECTRICAL AND ELECTRONIC EQUIPMENT COMPONENTS"},{"@type":"PropertyValue","propertyID":"CM category","name":"Category Management category","value":"4.4 Facility Related Services","url":"https://matchawards.com/categories/facilities-and-construction/facility-related-services"}],"availabilityStarts":"2026-10-20","availabilityEnds":"2026-10-27","areaServed":"UNITED STATES","sameAs":"https://sam.gov/workspace/contract/opp/c9220ed1ae3a4c71a911d8b96d39c0e2/view"} ```