--- title: Q999--GCH Technologies - Vanity Short Codes Annual Lease | Due Oct 22, 2026 - MatchAwards description: Q999--GCH Technologies - Vanity Short Codes Annual Lease. United States Department of Veterans Affairs. NAICS 561421 - Telephone Answering Services. Deadline 2026-10-22. This intent to sole source announcement is posted in accordance with FAR 5.2 Synopses of Proposed Contract Actions. Objective... canonical: https://matchawards.com/department_of_veterans_affairs/posts/117401368199812685 og:image: https://matchawards.com/home_logo.png og:image:width: 130 og:image:height: 130 twitter:card: MatchAwards.com twitter:image: https://matchawards.com/home_logo.png og:site_name: MatchAwards og:type: article og:title: Q999--GCH Technologies - Vanity Short Codes Annual Lease | Due Oct 22, 2026 og:url: https://matchawards.com/department_of_veterans_affairs/posts/117401368199812685 og:description: Q999--GCH Technologies - Vanity Short Codes Annual Lease. United States Department of Veterans Affairs. NAICS 561421 - Telephone Answering Services. Deadline 2026-10-22. This intent to sole source announcement is posted in accordance with FAR 5.2 Synopses of Proposed Contract Actions. Objective... og:image: https://matchawards.com/system/accounts/avatars/000/000/015/original/f59915e906ee2b19.png?1638825904 og:image:width: 120 og:image:height: 120 twitter:card: summary --- # Q999--GCH Technologies - Vanity Short Codes Annual Lease Agency United States Department of Veterans Affairs Office LINTHICUM, USA Solicitation number 36C24527Q0022 NAICS 561421 - Telephone Answering Services Posted 2026-10-07 Deadline 2026-10-22 ## Description This intent to sole source announcement is posted in accordance with FAR 5.2 Synopses of Proposed Contract Actions. Objective The Department of Veterans Affairs, VISN 05, VACO VA Central Office, Veterans Crisis Line (VCL) requires exclusive leasing, management, and maintenance of SMS vanity short codes 838255 ( VETALK ) and 98801 ( 988, press 1 ) to support 24/7/365 crisis text messaging services. These short codes are mission-critical assets that ensure immediate, reliable access to crisis intervention resources. The contemplated period of performance is 12/22/2026 through 12/21/2027 (Base + four option years) Unique Qualifications GCH Technologies Inc. is the only known responsible source capable of fulfilling these requirements. Supporting justification from the Single Source Justification (P03) includes: GCH Technologies holds exclusive control and carrier-level ownership of short codes 838255 and 98801\. Vanity short codes cannot be reassigned without the current owner s cooperation. Replacement of these codes would require full public rebranding, disrupt routing infrastructure, and pose unacceptable risks to continuity of crisis services and public safety. Technical research confirms no other vendor can legally or technically provide these exact short codes. Award Information The incumbent contractor shall be provided with the opportunity to present a quote that shall be accepted as a firm fixed price agreement at the lowest price technically acceptable (LPTA). The Government anticipates the Independent Cost Estimate shall be developed and comparable with the current Contract No. 36C24525P0022 to justify fair and reasonable pricing. The period of performance shall be for one base year period, not to exceed 12-months. The Period of Performance reads as follows: 12/22/2026-12/21/2027 If anyone requests additional information or would like to obtain a copy of the statement of work (SOW) for more details Cassie (KC) White cassie.white@va.gov ## Attachments * [Attachment 1](https://sam.gov/api/prod/opps/v3/opportunities/resources/files/af437d455a454f5aab2b52eae4b5ec06/download) ## Contacts * Cassie White, Contracting Officer Email and phone are in the source notice. [Source notice](https://sam.gov/workspace/contract/opp/99bade771eba4b91a6f566a5167ba67d/view) ```json {"@context":"https://schema.org","@type":"Demand","name":"Q999--GCH Technologies - Vanity Short Codes Annual Lease","description":"This intent to sole source announcement is posted in accordance with FAR 5.2 Synopses of Proposed Contract Actions. Objective The Department of Veterans Affairs, VISN 05, VACO VA Central Office, Veterans Crisis Line (VCL) requires exclusive leasing, management, and maintenance of SMS vanity short codes 838255 ( VETALK ) and 98801 ( 988, press 1 ) to support 24/7/365 crisis text messaging services. These short codes are mission-critical assets that ensure immediate, reliable access to crisis intervention resources. The contemplated period of performance is 12/22/2026 through 12/21/2027 (Base + four option years) Unique Qualifications GCH Technologies Inc. is the only known responsible source capable of fulfilling these requirements. Supporting justification from the Single Source Justification (P03) includes: GCH Technologies holds exclusive control and carrier-level ownership of short codes 838255 and 98801. Vanity short codes cannot be reassigned without the current owner s cooperation. Replacement of these codes would require full public rebranding, disrupt routing infrastructure, and pose unacceptable risks to continuity of crisis services and public safety. Technical research confirms no other vendor can legally or technically provide these exact short codes. Award Information The incumbent contractor shall be provided with the opportunity to present a quote that shall be accepted as a firm fixed price agreement at the lowest price technically acceptable (LPTA). The Government anticipates the Independent Cost Estimate shall be developed and comparable with the current Contract No. 36C24525P0022 to justify fair and reasonable pricing. The period of performance shall be for one base year period, not to exceed 12-months. The Period of Performance reads as follows: 12/22/2026-12/21/2027 If anyone requests additional information or would like to obtain a copy of the statement of work (SOW) for more details Cassie (KC) White cassie.white@va.gov","url":"https://matchawards.com/department_of_veterans_affairs/posts/117401368199812685","identifier":"36C24527Q0022","category":"561421 - Telephone Answering Services","availabilityStarts":"2026-10-07","availabilityEnds":"2026-10-22","sameAs":"https://sam.gov/workspace/contract/opp/99bade771eba4b91a6f566a5167ba67d/view"} ```